Eater, proprietor of food and restaurant videos, recently attended the Aspen Food & Wine Classic. While they were there, they asked several celebrated chefs to read bad reviews of their own restaurants.
These chefs take the negative reviews in stride and they all seem to have great senses of humor.
And click here to read an article One Fat Frog Restaurant Equipment wrote on how to handle food critics. Remember, with Yelp, everyone’s a food critic with the ability to have countless people read their reviews online! Rather than lashing out at your naysayers, address them calmly – either face-to-face or via email. Ask them what you can do to appease the situation and make them a customer again! Swallow your pride and handle every negative criticism professionally, not like a cranky child.
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